How to install DIAGBOX 9.85 on Windows?

- min of reading

Comment installer le logiciel de diagnostic PSA Série 9.x (9.85) sur Windows ?

🧰 Tutorial for installing Diagbox 9.85 natively (Windows 7, 8, 10, 11)

This guide explains how to install Diagbox 9.85 directly on your Windows system , without a virtual machine (native installation).
✅ Compatible with Windows 7, 8, 10 and 11 (64-bit recommended).

ℹ️ Important information (text display)

During installation, some text may appear illegible (inconsistent characters). This is normal and related to the software's Windows encoding.

👉 The installation remains fully functional : simply click on Next at the different steps.



⚙️ Prerequisites before installation

Before you begin, make sure to:

  • You need a computer running Windows 7, 8, 10 or 11 .

  • Having downloaded the archive: Diagbox_9.85_noVM.zip .

  • You must have the installation password (provided in the folder).

  • Temporarily disable your antivirus and Windows Defender.

  • Perform all steps as administrator .



🗂️ Step 1 – Unzip the archive

  1. Locate the downloaded file:
    Diagbox_9.85_noVM.zip

  2. Right-click → Extract here , or use WinRAR / 7-Zip to decompress.

  3. A folder will be created containing the installation file:
    DiagBox9.85.exe

contents of the diagbox 9.85 folder


🧱 Step 2 – Creating and excluding the AWRoot folder

  1. Create a folder named C:\AWRoot

  2. Add this folder to the exclusions of your antivirus and Windows Defender to avoid any blocking during installation.

➕ Exclude AWRoot in Windows Defender

  1. Open:
    Windows Settings → Update & Security → Windows Security

  2. Click on Virus and threat protection

  3. Scroll down to Virus & threat protection settings , then click Manage settings

  4. At the bottom, click on Add or remove exclusions

  5. Select Add an exclusion → Folder

  6. Select the C:\AWRoot folder and confirm.

🧩 Exclude AWRoot in your antivirus software

  1. Open your antivirus software.

  2. Look for the Exclusions / Exceptions / Exclude a folder option.

  3. Add the path C:\AWRoot and confirm.



💿 Step 3 – Installing Diagbox 9.85 software

  1. Open DiagBox9.85.exe (right-click → Run as administrator )

  2. Enter the installation password

  3. Let the installation run until the end

Estimated duration: 15 to 20 minutes

⚠️ Do not close the window before the process is completely finished.

opening the installation in admin mode
Diagbox 9.85 installation password


🧠 Step 4 – Installing the drivers

Important: During installation, some text may appear illegible (jagged characters). This is normal and related to the software's Windows encoding. The installation remains fully functional: simply click Next at each step.

Once the installation is complete:

  1. On the desktop, locate the file with the unusual name:
    Ë«»÷Çý¶¯

  2. Double-click on it to start the installation of the drivers necessary for communication with your interface.

  3. Follow the steps and confirm until the installation is complete.

If an error occurs, rerun this file in administrator mode .

Installing Diagbox 9.85 drivers
confirmation installation drivers diagbox 9.85


🔌 Step 5 – Connecting the probe

  1. Connect your probe (interface) to the computer

  2. Open Device Manager

  3. Check that it is recognized under the tab: ACTIA USB Devices

  4. It should appear under the name: USB Com Board Evolution Driver (UMDF)

Diagbox probe detection


⚙️ Step 6 – Initial DiagBox configuration (language)

  1. Launch DiagBox

  2. On first launch, the application opens in Chinese

Language change

  • Decline the update search by clicking No

  • Click on the icon in the top left corner of the main screen

  • Next, click on the Settings / Configuration icon

  • Select the third line (language change)

  • Choose French

  • Close and then restart DiagBox

diagbox update
change language diagbox
change language diagbox
change language diagbox
change language diagbox


🔄 Step 7 – Automatic probe update (if offered)

  • If an automatic probe update is displayed, let it complete.

  • Do not disconnect the interface during this step

diagbox probe update

✅ Step 8 – Final Check

  1. Connect the probe to the vehicle and the PC

  2. Launch Diagbox 9.85 from the desktop shortcut

  3. Check that:

    • The probe is detected

    • The PSA home screen is displayed

    • Communication with the vehicle is working


💡 Helpful tips

  • Check the compatibility of your interface with Diagbox 9.85

  • Reactivate your antivirus software once the installation is complete.

  • Never move the C:\AWRoot folder

  • If you encounter detection problems, restart the installation of the file Ë«»÷Çý¶¯

  • On a laptop, keep it plugged into a power outlet throughout the entire installation process.


🎯 Conclusion

Your Diagbox 9.85 software is now installed natively , without a virtual machine.

You can now perform your diagnostics, telecoding and PSA operations with stability and simplicity.

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